FAQ
Where can I track the status of my application?
The status of the application can be tracked in the Personal Account in the "application" section (the login and password from which will be sent to your mail, during registration, or when the application is first created). We will also notify you of the status of your application by mail.
Why do you need card verification?
Card verification is necessary in order to prevent unauthorized withdrawal of funds from the card. Recently, cases of hacking accounts of Internet banks have become more frequent, unfortunately it is not difficult for attackers to make a duplicate SIM card and transfer funds. In this regard, many exchange services, in order not to be involved in such fraudulent schemes, have introduced a card verification procedure.
Why do you need confirmations in the bitcoin system?
When receiving bitcoin coins, the recipient cannot immediately use them. Once a transfer is made, it is sent to the Bitcoin network for execution and must be included in a block to become confirmed. The process of including a transfer in the found block is called transaction confirmation. Inclusion in 1 block = 1 confirmation, when there are 2 or more such confirmations, the transfer is considered confirmed, and ferma.cc operators process the request. This method was introduced to protect against reuse of the same bitcoins.
Additional commissions of banks and payment systems.
Payeer:
A commission (0.95%) in the Payeer system is charged from the sender.
Qiwi:
The commission of the QIWI system on bank cards will be: Russia 2% + 50 rubles; Other countries 2% + 100 rubles; QIWI commission on bank accounts is: 1.6% but not less than 100 rubles.
Sberbank Online:
A 1% commission in the Sberbank Online system is charged from the sender.
A commission (0.95%) in the Payeer system is charged from the sender.
Qiwi:
The commission of the QIWI system on bank cards will be: Russia 2% + 50 rubles; Other countries 2% + 100 rubles; QIWI commission on bank accounts is: 1.6% but not less than 100 rubles.
Sberbank Online:
A 1% commission in the Sberbank Online system is charged from the sender.
The minimum maximum exchange amount.
Minimum exchange amount
RUB from 3000 rubles
USD from 3 dollars
Bitcoin from 0.001 BTC
DOGE from 5000 DOGE
Maximum exchange amount
RUB up to 200000 rubles
USD up to 3000 dollars
Bitcoin up to 15 BTC
Dogecoin up to 1000000 DOGE
RUB from 3000 rubles
USD from 3 dollars
Bitcoin from 0.001 BTC
DOGE from 5000 DOGE
Maximum exchange amount
RUB up to 200000 rubles
USD up to 3000 dollars
Bitcoin up to 15 BTC
Dogecoin up to 1000000 DOGE
How long does it take to process an application?
We try to process your applications as quickly as possible, the processing time on average takes from 5-15 minutes, provided that the transfer is made instantly. There are cases of delays in the payment systems themselves, unfortunately we are unable to influence the speed of such transactions.
When exchanging with bitcoin / litecoin, the application is processed after 2 confirmations of the sender's transaction from the network. With ethereum, the application is processed after 12 confirmations of the sender's transaction from the network.
When exchanging with bitcoin / litecoin, the application is processed after 2 confirmations of the sender's transaction from the network. With ethereum, the application is processed after 12 confirmations of the sender's transaction from the network.
What is a referral program and how to earn on it?
Referral program - a program for accruing interest from the exchanges of clients you referred. In other words, we are happy and ready to share the reward with you.
Earn with us. How? Share your individual link with friends, acquaintances, place our promotional material on your sites, and get interest from the exchange transactions of the referred users.
What do you need to do to participate in the program?Everything is simple. To do this, you must register on the site. Login and password will be sent to your email address. Your referral link will be in your personal account. Main condition. The reward program works only when your referral goes through your referral link.
Your reward percentages depend on the referrals you bring:
0.5% from the 1st to the 20th referral
0.7% from the 21st to the 70th referral
0.9% from the 71st referral.
The reward is calculated from the amount of the exchange, your referral. If the service does not have earnings from the exchange, the partner remuneration is not charged. To withdraw a partner reward, the number of unique clients attracted by you must be at least 3. Affiliate payments are made to any of the directions offered by the dollars, 150 rubles.
Earn with us. How? Share your individual link with friends, acquaintances, place our promotional material on your sites, and get interest from the exchange transactions of the referred users.
What do you need to do to participate in the program?Everything is simple. To do this, you must register on the site. Login and password will be sent to your email address. Your referral link will be in your personal account. Main condition. The reward program works only when your referral goes through your referral link.
Your reward percentages depend on the referrals you bring:
0.5% from the 1st to the 20th referral
0.7% from the 21st to the 70th referral
0.9% from the 71st referral.
The reward is calculated from the amount of the exchange, your referral. If the service does not have earnings from the exchange, the partner remuneration is not charged. To withdraw a partner reward, the number of unique clients attracted by you must be at least 3. Affiliate payments are made to any of the directions offered by the dollars, 150 rubles.